TS & CS
ANY QUESTIONS ?
SECTION 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.
When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to get more details about the browser and operating system you are using.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you agree that we will collect your information and use it solely for that purpose.
If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your explicit consent, or we will give you the option to opt-out.
How can I withdraw my consent?
If, after giving us your consent, you change your mind and no longer agree that we may contact you, collect your information or disclose it, you may inform us by contacting us at [email protected] or by mail at: CANNA-HOUSE | Rue Georges Simpson 54, 1083 Brussels, Belgium
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.
SECTION 4 – WOOCOMMERCE
Our shop is hosted on Woocommerce Inc. They provide us with the e-commerce platform that allows us to sell you our services and products.
Your data is stored in Woocommerce’s data storage system and databases, and in Woocommerce’s general application. Your data is stored on a secure server protected by a firewall. Payment: If you make your purchase through a direct payment gateway, in this case Woocommerce will store your credit card information.
This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). The information relating to your purchase transaction is kept for as long as necessary to complete your order.
Once your order is finalized, the purchase transaction information is deleted. All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of the joint effort of companies such as Visa, MasterCard, American Express and Discover.
SECTION 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.
For these providers, we recommend that you carefully review their privacy policies so that you can understand how they will treat your personal information. Keep in mind that some suppliers may be located or have facilities in a different jurisdiction than yours or ours.
So if you decide to pursue a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that supplier is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information that was used to enter into the transaction may be disclosed under the laws of the United States, including the Patriot Act.
You may have to leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
SECTION 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and kept with an AES-256 type of encryption.
While no method of transmission over the Internet or electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards generally accepted by the industry.
COOKIE FILES (COOKIES)
Here is a list of cookies we use. We’ve listed them here so that you can choose whether you want to allow them or not.
_Woocommerce_visit, no data retained, persists for 30 minutes since the last visit.
_Woocommerce_uniq, no data held, expires at midnight (depending on visitor location) the following day. Used by the internal statistics tracking system of the provider of our website to record the number of visits.
_Woocommerce_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per single customer. cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, storefront_digest unique session identifier, unique identifier, undefined if the store has a password, it is used to find out if the current visitor has access.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any person under your age to use this website.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact our Privacy Standards Officer at [email protected] or by mail at CANNA-HOUSE [Re: Privacy Standards Officer] [ Rue Georges Simpson 54, 1083 Brussels, Belgium]